FAQ
Frequently Asked Questions About Moroccan Zellij Tiles
🧱 About Zellij Tiles
Zellij is a traditional Moroccan mosaic art made from hand-chiseled terracotta tiles glazed in vibrant colors. Each tile is carefully crafted by artisans in Fes, using centuries-old techniques.
Arabesque Zellij: intricate, traditional Moroccan patterns.
Color Zellij: fully customizable solid or gradient-colored tiles.
Panel Zellij: pre-assembled panels for easier installation.
Loose Zellij: individual tiles for freeform designs.
Each type can be adapted to your project. Let’s chat via WhatsApp to find the best fit for your space.
All our tiles are handcrafted in Fes, Morocco — the heart of traditional zellij craftsmanship.
Yes, we offer samples upon request. Reach out via WhatsApp to explore your options.
🚚 Orders, Timelines & Shipping
All orders are handled through WhatsApp. Just click the WhatsApp button on any product page to connect directly with our team.
Production time depends on the design, quantity, and customization. On average, lead time ranges from 4 to 8 weeks. Message us on WhatsApp for a precise estimate.
Yes, we ship worldwide — including the USA, Canada, and Europe. Shipping costs depend on the destination and volume. Let’s discuss the details on WhatsApp.
Yes. Once your order is shipped, we’ll send you a tracking number and remain available on WhatsApp for any updates.
🛠️ Installation & Care
Our Panel Zellij is designed for simplified installation. For Loose Zellij, we recommend working with an experienced installer. We’re happy to provide guidance — just ask on WhatsApp.
Yes, our tiles can be installed outdoors. However, some finishes are better suited to certain climates. Let’s talk via WhatsApp to find the right match for your project.
Clean with a soft cloth, warm water, and mild soap. Avoid harsh chemicals to preserve the glaze and handmade finish.
💬 General Questions
Yes, we offer special pricing for designers, architects, and bulk orders. Contact us on WhatsApp to get a tailored quote.
Yes, in Fez, our Showroom and Manufacture Place are at the same place, you can find our adress in the footer Menu below
Since all tiles are made to order, we do not accept returns.