Privacy Policy – MoodZellij

MoodZellij (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with our services, or contact us.

1. Company Information

• Company Name: MOOD ZELLIJ

• Legal Form: Société à Responsabilité Limitée (SARL)

• Share Capital : 100 000 DHS

• Owner: Moncef El Bouknali

• Registered Office: Magasin Sis à N°182, Jnane El Ward, Sehb El Ward, Fez 30000, Maroc

• Trade Register (RC): 71175

• ICE: 003004523000046

• Activity: Manufacturer of handcrafted tiles – Exporter of handcrafted products

• Website Editor: Saad Fadel

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2. Data We Collect

When you use our website or contact us (for example, via WhatsApp, email, or forms), we may collect the following information:

• Identity data: name, company name, email address, phone number.

• Project details: preferences, customization requests, messages exchanged.

• Technical data: IP address, browser type, cookies, and analytics data (via Google Analytics or similar).

We do not collect sensitive data such as credit card information directly.

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3. How We Use Your Data

Your personal information may be used for:

• Responding to your inquiries and project requests.

• Preparing quotes and customization details for zellij tiles.

• Improving our services, website experience, and customer communication.

• Sending relevant information about our products and artisanal craftsmanship (only with your consent).

• Fulfilling our legal obligations (accounting, compliance, etc.).

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4. Data Sharing

We do not sell or rent your personal data. However, we may share your information with:

• Our internal team and trusted artisans working on your project.

• Service providers such as website hosting, email services, and analytics tools.

• Authorities if required by law.

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5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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6. Cookies & Tracking

Our website uses cookies to:

• Improve navigation and user experience.

• Analyze website performance and traffic.

• Personalize content and recommendations.

You can disable cookies at any time in your browser settings.

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7. Your Rights (GDPR / Moroccan Law)

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to the processing of your data.

• Withdraw your consent at any time (for example, for newsletters).

• Request data portability (when applicable).

To exercise your rights, contact us at: contact@moodzellij.com

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8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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9. International Data Transfers

Since MoodZellij serves clients worldwide, your data may be transferred outside Morocco (e.g., to hosting servers or communication platforms). We ensure appropriate protection and compliance with GDPR standards.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be published on this page with a new “Effective Date.”

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 MoodZellij SARL
Magasin Sis à N°182, Jnane El Ward, Sehb El Ward, Fès 30000, Maroc
📧 Email: contact@moodzellij.com
📞 WhatsApp: +212 702 036 065